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The Leading Names in Dental Practice Advisory Services have Come Together as One

Heaps & Doyle has brought together Canada’s most respected and knowledgeable dental business advisors – to provide unrivalled expertise at every stage of your dental career.

GET TO KNOW HEAPS & DOYLE

Our Focus, Our Journey, and Our Team

Full-service business guidance and support at every stage of your professional journey.

Meet Canada’s First Comprehensive Dental Practice Advisory and Transition Team. Bottom-line: we know the ins-and-outs of the business of dentistry.

Our Vision aligns with helping you navigate and manage each stage of your career.

Our history reflects a depth of knowledge and experience that you can trust with your unique career decisions.

Our Team is a group of dental business professionals ready to roll-up-our-sleeves to help you achieve your goals.

Our Teams

Professionals Committed to Achieving Your Goal

Henry Doyle

President Founder

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HENRY DOYLE
President and Founder, Heaps & Doyle

Henry Doyle was a founder of Heaps & Doyle, a national company that has brought together Canada’s leading business advisory consultants under one banner. He headed a cohesive, integrated team dedicated to helping clients navigate the business of dentistry – from graduation to retirement.

After graduating from the University of Alberta with degrees in economics and education, Henry began a 15-year career in the finance sector, working for Commcorp, a division of CIBC (which eventually become CIT). In 2000 he joined Citibank Canada as an officer in the leasing division, CitiCapital, where he was instrumental in developing their healthcare finance department. Henry was promoted to Assistant Vice President in 2002, building a financial portfolio exceeding $300 million in leases, loans and wholesale lines of credit. With a focus on dentistry, Henry achieved the Circle of Excellence award trip four times.

In March of 2007, Henry joined Al Heaps & Associates, and purchased company two years later. Here, he found his passion as an entrepreneur, and has grown the business to be one of the largest of its kind in Canada.

LinkedIn: https://www.linkedin.com/in/henry-doyle-9850aa51/

Fazle Naqvi

Broker of Record

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Fazle Naqvi
Broker of Record
Heaps & Doyle Practice Solutions Inc. Brokerage

Fazle is the Broker of Record for Heaps and Doyle Practice Solutions Inc. A Commercial Leasing expert Fazle brings years of senior management and entrepreneurship experience to our Dental practice sales team in Ontario.

Fazle has an MBA from Delhi University, and a Master of Management from McGill University.

LinkedIn: https://www.linkedin.com/in/fazlenaqvi/
Mobile: 647-986-8894
Email: fazle@heapsanddoyle.com

Ruth Chatel

VP Brokerage Operations

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RUTH CHATEL
VP Brokerage Operations
Sales Representative

Ruth Chatel spent 20 years with Al Heaps & Associates, and is now a valuable part of the Heaps & Doyle executive team. She was instrumental in helping us become one of the largest dental practice valuations and transition specialists in British Columbia.

After attaining her license in 1997, Ruth briefly worked in residential and commercial real estate. Seeking new challenges, she joined Al Heaps & Associates. Ruth quickly learned to navigate the many facets involved in evaluating and determining accurate and fair market values. Under the mentorship of Al Heaps, Ruth has become well-versed in all aspects of the business. Ruth’s knowledge, work ethic and personality have made her a favourite among our clients – and a key to their successful sale.

LinkedIn: https://www.linkedin.com/in/ruth-chatel-26082225/
Mobile: 604-220-4830
Email: ruth@heapsanddoyle.com

Kimberly Pacula

VP Dental Recruitment

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KIMBERLY PACULA
Founder, Vice President, Dental Recruitment

Kimberly Pacula leads Heaps & Doyle’s Associates on Demand (and was the founder in the original company). She has built Associates on Demand into a one of Canada’s leading in dental recruiters, and has developed a reputation for successfully matching the right associates with the right practices.

Prior to entering the recruitment field as an entrepreneur, Kimberly held the position of vice president of operations and human resources at Dental Corporation. In this role, she focused on finding and hiring the best talent to add to the company’s team. She also spent 15 years in the dental manufacturing industry as a senior sales manager.

Kimberly is passionate about seeing her clients and candidates prosper. When not playing talent matchmaker with Associates on Demand, she spends her time with family — including two dogs — in the rolling hills of Caledon, Ontario.

LinkedIn: https://www.linkedin.com/in/kimberly-pacula/
Mobile: 416-697-7144
Email: kimberly@heapsanddoyle.com

Linda Anderson

Division Leader

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LINDA ANDERSON, CTP.
Dental Coach, Central Canada, Heaps & Doyle

Linda Anderson realizes that to be a successful leader you must understand the impact of change on a team. Change has been a constant in Linda’s career. She joined the Heaps & Doyle team in December 2019, and brings a wealth of insight and experience to her role.

As a coach, she recognizes talent, skill, and knowledge in people. She has an ability to get the most from dental teams. She’s also an expert in case presentation, account receivables, scheduling, and other services essential to success in the dental field. Linda continually strives to help her clients achieve their vision and get the best returns on their investments.

Linda is a member of the Academy of Dental Management Consultants, and a Continuing Dental Education instructor at the University of Toronto. She is a Certified Training Practitioner and recently was certified in the KOLBE assessment of unique ability. Linda has completed many courses in leadership, mediation, and case presentation, and received certification in adult education through St. Francis Xavier University.

LinkedIn: https://www.linkedin.com/in/linda-anderson-23504b26/
Mobile: 905-536-9308
Email: linda@heapsanddoyle.com

Corinne Birrell RDH

Dental Coach

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CORINNE BIRRELL, RDH.
Dental Coach, Central Canada, Heaps & Doyle

With more than 30 years of experience in dentistry, Corinne Birrell is passionate about her position as Dental Coach with Heaps & Doyle. She leverages her positive outlook and communication skills to motivate her client teams and help them reach their potential.

Corinne began her career as a dental assistant and went on to become a dental hygienist and clinical hygiene instructor. She eventually turned her attention to practice management coaching, and now holds a certificate in adult education from St. Francis Xavier University.

Corinne has extensive knowledge of non-surgical periodontal therapy and clinical coaching. She continues to evolve her coaching expertise into areas such as team building, leadership, management, and communication skills. She is driven to achieve results and inspires others to give their best.

LinkedIn: https://www.linkedin.com/in/corinnebirrell/
Mobile: 647-227-9875
Email: corinne@heapsanddoyle.com

Karly Edwards

Dental Coach

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KARLY EDWARDS, RDA.
Dental Coach, Western Canada, Heaps & Doyle

Karly Edwards has worked throughout British Columbia, Saskatchewan, and the UK. A registered dental assistant with 15 years of practice experience, she is now a Dental Coach with Heaps & Doyle.

After graduating from Saskatchewan Polytechnic in 2004, she has worked in several different clinical and reception roles, gaining experience in most facets of a dental practice. Since 2012, she’s managed multiple clinics in Regina, Saskatchewan. She also received her certificate in adult education from St. Francis Xavier University in 2017, which ignited her passion for coaching.

Karly is the current president of the Saskatchewan Dental Assistants Association, and a member of the Dental Officer Managers of Canada. She thrives when working closely with a team, and knows the importance of a collaborative approach.

LinkedIn: https://www.linkedin.com/in/karly-edwards-b6187a133/
Mobile: 306-539-9101
Email: karly@heapsanddoyle.com

Sue Mason

Dental Coach

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SUE MASON, CDA., RRDH.
Dental Coach, Central Canada, Heaps & Doyle

Sue Mason’s passion for training and lifelong learning comes from a diverse background in the field of dentistry. A former dental assistant, restorative dental hygienist, office owner and administrator, Sue has first-hand experience with many of the difficulties, challenges, and successes new and established practices face.

Now a dental coach, Sue is a certified adult educator, co-active life and leadership coach, dental practice management coach, and trainer.

Sue has mastered the ability navigate the complex relationships between employers, employees, and patients. She is skilled at guiding dentists and teams through the transition process, and creates an open environment for expressing concerns. Her engaging approach helps teams confront change with confidence and optimism.

LinkedIn: https://www.linkedin.com/in/sue-mason-rdh-rddh-2b80a8143/
Mobile: 897-627-3919
Email: sue@heapsanddoyle.com

Betty-Anne Whalley

Consultant

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Betty-Anne Whalley
Consultant

Betty-Anne Whalley has been working in Health Care financing with RBC since 1990.  In 1997, she became a Certified Financial planner and in 2000, she completed her Canadian Securities course.  After retiring from RBC in 2021, she started working as a Succession Consultant with a dental brokerage.  Taking her financial knowledge and dedicated client service, Betty-Anne has moved into an Associate role with Heaps & Doyle Practice Solutions Inc.  Betty-Anne has long term relationships from over 30 years in the dental community. She looks forward to working with her existing relationships and new clients as they move forward to the next phase of their dental career.

LinkedIn: https://www.linkedin.com/in/betty-anne-whalley-33762913b/
Mobile: 780-953-8380
Email: betty-anne@heapsanddoyle.com

 

Kris Chappell

Sales Representative

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Kris Chappell
Sales Representative
Kris Chappell has joined the team of Heaps and Doyle as an Associate, helping guide Dentists through the Practice Valuation and Sales process.
As a proactive business professional with over 25 years of experience in the dental industry, Kris has
worked in various administrative roles within the dental community. She appreciates how unique each
office is and has helped to initiate strategies and solutions to support the goals of each individual office.
These diverse roles have given her a strong background in the business of dentistry.
For the last 12 years, she has been a licensed Realtor, assisting clients in purchasing, marketing, and
selling property in Peterborough, Ontario.  Skilled at anticipating needs through inquisitive interviews
and thorough research, she maintains steady communication in all circumstances. Often recommended by coworkers and clients for the level of honesty, integrity, and effort in which she addresses each task or interaction; she works hard to create the best-case scenarios for everyone involved.
Growing up Kris’ family was transferred all over Eastern Ontario and she experienced life in many cities including Ottawa, Montreal, Kingston, Brockville, and Ingleside.  She welcomes the opportunity to assist Dentists in these wonderful communities throughout Ontario to achieve their goals.
LinkedIn:
Mobile: 416-312-6166
Email: kris@heapsanddoyle.com

Patty Scrase

Sales Representative

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PATTY SCRASE
Sales Representative

Patty Scrase has over 40 years of financial experience with Scotiabank. For 18 of those years, Patty’s focus was on serving clients in the dental industry. Today, she puts this extensive experience and expertise to work at Heaps & Doyle, where her primary focus involves practice transitions, valuations and sales. She works hard for her clients to help them achieve their best transition.

In 2014, the British Columbia Dental Association (BCDA) honoured Patty by presenting her with their prestigious President’s Award.

LinkedIn: N/A
Mobile: 778-999-4699
Email: patty@heapsanddoyle.com

Fazle Naqvi

Sales Representative

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FAZLE NAQVI

Vice President, Healthcare Leasing, ExperDent

 

Fazle Naqvi is a commercial leasing expert and broker of record with Heaps & Doyle. As an experienced executive, he brings years of senior management and entrepreneurship experience to the team.

In this role, Fazle focuses on lease reviews and negotiations, and is also part of our cross-Canada brokerage team. Throughout his career, he has helped negotiate many leases with landlords big and small across Canada – and worked with one of Canada’s largest restaurant chains as its head of leasing.

Fazle graduated with an MBA from Delhi University, a master’s degree in management from McGill University and a post-grad diploma in digital business from Emeritus University. He is also the co-founder of two venture capital-funded businesses that he successfully helped build and sell, and has worked with Unilever and Coats Viyella, two well-known Fortune 500 companies.

LinkedIn: https://www.linkedin.com/in/fazlenaqvi/
Mobile: 647-986-8894
Email: fazle@heapsanddoyle.com

Melanie Mullinder

Sales Representative

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MELANIE MULLINDER
Sales Representative

Melanie Mullinder brings extensive first-hand administrative and planning experience to her position as an Associate with Heaps & Doyle, where she focuses on Practice Valuations and Sales.

She began her dental career as a certified Dental Assistant in 2005. Captivated by the business aspect of the dental office, she quickly advanced – first as a treatment co-ordinator and then office manager. Working with multiple dental practices, each with unique situations, she has played an integral role in implementing office strategies and systems. Melanie has established a successful practice in personal/corporate insurance and estate planning. She proved an invaluable resource to The College of Dental Surgeons of Saskatchewan, where she completed office audits for the PERP program.

LinkedIn: N/A
Mobile: 306-501-3889
Email: melanie@heapsanddoyle.com

Shaun East

Associate

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SHAUN EAST
Associate

Leveraging 41 years of experience in the banking industry, Shaun East helps expertly guide dental practice owners through the process of selling a practice – and successfully transitioning into the next phase of their life or career.

Shaun joined Heaps & Doyle following his retirement from Scotiabank, where he spent his last five years leading the national Healthcare and Professional Banking team. While in this role, Shaun formed close working relationships with several clients in the dental community – and developed an interest in helping professionals navigate major career transitions. Clients benefit from Shaun’s understanding of the dental and financial worlds.

LinkedIn: N/A
Mobile: 778-594-4699
Email: shaun@heapsanddoyle.com

Corinne Birrell RDH

Sales Representative

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CORINNE BIRRELL, RDH.
Sales Representative

Corinne is a 30-year, dental industry veteran with a wealth of experience in every facet of the business. Following a successful career as a dental hygienist and clinical instructor, Corinne shifted her focus towards enhancing and enriching the profession of dentistry through Practice Management Consulting. As a consultant, she applied her extensive knowledge to offer curated advice, resources, and expert guidance to drive dental practices towards their maximum potential.

Today, Corinne continues her dedication to offering superior client service, occupying an associate role with a focus on practice valuation and sales where she has supported her clients on the last leg of their journey. Corinne‘s passion for dentistry and for helping others to succeed has been, and remains, the driving force behind her career.

LinkedIn: https://www.linkedin.com/in/corinnebirrell/

Mobile: 905-220-7984
Email: corinne@heapsanddoyle.com

 

Matthew O’Brien

Associate

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Matthew O’Brien
Associate

After a long career (40 years!) with a major Canadian Bank, Matthew has moved into the role of Sales Representative with Heaps & Doyle Brokerage. Matthew’s role as Regional Manager in the bank, was to provide banking solutions to dentists. He brings those ‘project focused’ skills to our industry in order to guide and progress our clients to their desired outcome.

Along with Matthew’s strong customer based ethic, he brings an honest approach to help dentists reach their transition goals.

Mobile: 604-764-5339
Email: matthew@heapsanddoyle.com

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